VALR is a technology based platform but cannot give you the value of BTC at a point in the past. Makes you wonder, doesn't it?

If you are looking for customer service, good luck! We have a VALR corporate wallet and I have been trying to get an answer to a simple question: How do I establish the value of BTC, ETH or any other crypto currencies traded on VALR at a specific date and time? Four weeks later and still trying. Surely for a technology company that should be a simple matter to solve. I seriously wonder why that functionality is not available on their online app. Our company auditors wish to verify the value of our crypto holdings in fiat currency/ZAR and VALR's inability to give me an answer is holding up the finalisation of our annual audit. Very frustrating! Oh, and don't expect to be able to speak to a service agent on the phone. That would be far too personal. If you wonder if I am being sarcastic, you better believe it.