FK
FLORENCE K
1 reviews | Active since Jan 2010
15 Nov 2024, 13:46
IMMEDIATE PAYMENT GONE MISSINF FOR MORE THAN 2X WEEK'S.
Immediate Payment that was made on the 01/11/2024 at 09:12, through Tymbank of which it does not reflect in my Valr account to this day, Tymbank referred me to enquire with Valr, I have been in communication with an agent by the name of Jaaryd, I sent him all the information and the POP for all the transactions that were done with the same reference number VRMMFBYJ3B, And the confirmation letter from Tymbank, the screenshot short he requested, he then comes back that the POP from Tymbank lacks the information he needs. Why am I sent from pillar to post with my immediate Payment.
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FLORENCE K's updateReviewer Update
17 Nov 2024, 22:39My apologies to Valr exchange as the reference number that I had been using had a typo and the valr team had always been kind enough to fix it each time I made a normal EFT deposit, it got complicated when I started using an immediate payment as it became an automated deposit. My sincere apologies for all the confusion, but thank you for your patience, understanding & understanding.
Satisfied customer
Satisfied customer
FK
FLORENCE K's update17 Nov 2024, 22:39
Reviewer Update
My apologies to Valr exchange as the reference number that I had been using had a typo and the valr team had always been kind enough to fix it each time I made a normal EFT deposit, it got complicated when I started using an immediate payment as it became an automated deposit. My sincere apologies for all the confusion, but thank you for your patience, understanding & understanding.
Satisfied customer
Satisfied customer