Forced to Pay Extra Fees
First withdrawal of the month is supposed to be free but I was forced to pay a withdrawal fee because their system rejected my first withdrawal attempt.
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Replies (1)VALR's replyOfficial
11 Aug 2023, 14:32Hi Chad, I am sorry to hear about your experience. Regrettably, the charges that occur, are charged by the bank themselves. I hope this clears things up for you. For more information on our withdrawal fees, head over to our Help Centre here: https://support.valr.com/hc/en-us/articles/***-Does-VALR-offer-free-Rand-ZAR-withdrawals-
VALR's reply11 Aug 2023, 14:32
Official
Hi Chad, I am sorry to hear about your experience. Regrettably, the charges that occur, are charged by the bank themselves. I hope this clears things up for you. For more information on our withdrawal fees, head over to our Help Centre here: https://support.valr.com/hc/en-us/articles/***-Does-VALR-offer-free-Rand-ZAR-withdrawals-
