Valenci
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Valenci
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Apr '26 - Sep '26
Frequently Asked Questions About Valenci
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Hellopeter has tracked Valenci across 1 reviews. Valenci hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Valenci? Write a review to help others decide.
Recent reviews (1)
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cassim L
1 reviews | Active since Nov 2012
29 Apr 2026, 08:26
Valenci poor customer service
I purchased 6 scarves from their westwood stores in the 3rd week of march 2026. These were gifts for my daughters and granddaughters. the one scarf for my granddaughter was too small. My daughter went to the sandton store to exchange on the 4th week of April. They refused saying it was their policy of no exchange of 30 days. The scarf was not worn and in its original packaging. My daughter was busy with work and other commitments this past month and could not visit the store. We do not want a refund but an exchange. They flatly refused. I approached the westwood store was not interested. These items are not cheap and they could see it was in the original condition. I even had the cash reciepts. They showed no interest to help me. I would not reccommend this store for their lack of customer service.
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cassim L
1 reviews | Active since Nov 2012
29 Apr 2026, 08:26
Valenci poor customer service
I purchased 6 scarves from their westwood stores in the 3rd week of march 2026. These were gifts for my daughters and granddaughters. the one scarf for my granddaughter was too small. My daughter went to the sandton store to exchange on the 4th week of April. They refused saying it was their policy of no exchange of 30 days. The scarf was not worn and in its original packaging. My daughter was busy with work and other commitments this past month and could not visit the store. We do not want a refund but an exchange. They flatly refused. I approached the westwood store was not interested. These items are not cheap and they could see it was in the original condition. I even had the cash reciepts. They showed no interest to help me. I would not reccommend this store for their lack of customer service.
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Replies (0)