Misuse and not fixing enjin.

I had my Amarok in for a major service in 2022/10 and on the way way hom bakkie started to shake. I got home and found that the some of the timing kit parts was either not replaced or was second hand, also found the brand new water pump leaking. End result was that i bought a new head and let Vag s pec know. They took my bakkie for 3 months and misused it (tracker records, did delivery and collections and night watch ). when i got it back all head lamp globes was ******, dents and scratches on my bakkie. Bakkie was drivable for 1month and been standing since. It is nou 2023/11 and my bakkie is still messed up and broken due to Vag spec. Mis use and damage my property and not repairing my vehicle they messed up. Next step will have to be taken. The cost (out of pocket) from 2022/10 up until today is over R60 000 and my bakkie still not drivable and scratched and parts ******.