sS
sahil S

1 reviews | Active since Apr 2013

15 Aug 2017, 16:09

Vacation Hub International

<p>Please do not trust these people. My experience was as follows, we attended the presentation and they showed the prices which was between 35% and 75% off which is really worth it remember the saying it's to good to be true. After the presentation the sales rep has a one on one with you. And tells the following things: 1. If you sign today and today its 50% off 2. The money you pay for it will go to an investment with Alex forbes and after 10 years you receive everything that you paid but VHI will take the Growth. 3. you not allowed to read the T&amp;C but the sales rep will read out for you I sat there listen to this guy go on and on about what an opportunity of a lifetime this is so i start thinking this could be the real thing and I decided lets try this. I gave him my holiday details for Dec 2017 which I already planned back in Mar and told him if he can better my deal I will sign with them but I will pay the full 100% price and a 90 days later, guess what ? no reply I have contacted Alex Forbes and the reply I received was "that Alexander Forbes has no affiliation with this company" As for the terms and conditions you are not allowed to read but the sales rep will read for you, they pressurize in paying the deposit and tell you as per the national credit act you have 5 days cooling period to cancel but you need to do it by registered mail but they will only collect it about a month later. And which company wouldn't have the T&amp;C available for you to review ? Also don't trust the "5 stars" review here on hello Peter if you click on the person profile you will see that profile has been created on the same day, and have only posted for VHI. Thank god I did not sign with them. PS VHI, remember you guys say word of mouth is good way to market, well it can be very bad to. I'm going to post this on every social media platform and every media house, hopefully people will read this and sign with you guys!!!</p>

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Replies (2)
Vacation Hub International
Vacation Hub International's reply15 Aug 2017, 17:34
Official

Dear Member

We regret your complaint and will do a full and thorough investigation. We will contact you shortly to make sure that you receive feedback on all your concerns.

Kind Regards

Member Liaison Team

Vacation Hub International
Vacation Hub International's reply24 Aug 2017, 15:55
Official

Dear Mr Singh

Please refer to our telephone conversation today, I await your email.

Kind Regards

The Member Services Manager