1 reviews | Active since Aug 2019
vhi dont ceep to thair promises
The 25th of June 2019 my wife and I attended a conference held by vacation hub international. After a quick session introducing us to vhi a sales consultant named John had my wife an I alone at a table making a lot of promises. I own 2000 Dream vacation club points which he promised us they can sell for Dollars for a easy R70000 within 3 months. I had to pay R15999 deposit which I used my credit card for and then I had a monthly premium of R3663.17 for 24 months which I can only afford if I can get the money he promised me they can sell my Dream vac points for. Not knowing that I have to pay an amount of R809 also for a 120 months. I directly asked him what if they cant sell my dream vac points for that money and he assured me that I can cancel the contract within 3 months and I will only loose the R499 admin fee. All other costs will be paid back to me if I cancel within 3 months. On 8 August 2019 they Made me an offer for 1400 dream vac points For around R2400. That wont even pay my levy for the year. So I decided that there is no way I can afford to pay R3663 per month and I called vhi to cancel the contract. And then they dropped the bomb on me telling me that I only had 5 days after I signed to cancel. So now I must pay a cancelation fee of R32822.96 to not owe them anything. So my problem is that they told me a bunch of lies which will cost me almost R50000 and getting nothing for it. No matter which way I go I will sit with a lot of debt for being **** to.
We regret your complaint and will do a full and thorough investigation. We will contact you shortly to make sure that you receive feedback on all your concerns.
Kind Regards
We regret your complaint and will do a full and thorough investigation. We will contact you shortly to make sure that you receive feedback on all your concerns.
Kind Regards
