CL
Christo L

1 reviews | Active since Aug 2019

13 Aug 2019, 23:10

vhi dont ceep to thair promises

The 25th of June 2019 my wife and I attended a conference held by vacation hub international. After a quick session introducing us to vhi a sales consultant named John had my wife an I alone at a table making a lot of promises. I own 2000 Dream vacation club points which he promised us they can sell for Dollars for a easy R70000 within 3 months. I had to pay R15999 deposit which I used my credit card for and then I had a monthly premium of R3663.17 for 24 months which I can only afford if I can get the money he promised me they can sell my Dream vac points for. Not knowing that I have to pay an amount of R809 also for a 120 months. I directly asked him what if they cant sell my dream vac points for that money and he assured me that I can cancel the contract within 3 months and I will only loose the R499 admin fee. All other costs will be paid back to me if I cancel within 3 months. On 8 August 2019 they Made me an offer for 1400 dream vac points For around R2400. That wont even pay my levy for the year. So I decided that there is no way I can afford to pay R3663 per month and I called vhi to cancel the contract. And then they dropped the bomb on me telling me that I only had 5 days after I signed to cancel. So now I must pay a cancelation fee of R32822.96 to not owe them anything. So my problem is that they told me a bunch of lies which will cost me almost R50000 and getting nothing for it. No matter which way I go I will sit with a lot of debt for being **** to.

0
Replies (2)
Vacation Hub International
Vacation Hub International's reply14 Aug 2019, 08:47
Official
Dear Member 

We regret your complaint and will do a full and thorough investigation.  We will contact you shortly to make sure that you receive feedback on all your concerns. 

Kind Regards 
Member Liaison Team 
CL
Christo L's update20 Aug 2019, 17:19
Reviewer Update
OK so vhi communicated with me last week and made me a new offer. Jalene gave a lot of effort to accommodate me on the matter and I appreciate it very much. although we settled on a much smaller installment that I can afford I still feel that I was bul**** into sighing the contract. So for the gents you deal with while a member ill give a thumbs up. BUT for the reps leading the conference and selling the contracts I feel they are a bunch of lying *****s.