1 reviews | Active since Jun 2018
Vacation hub international
<p>These people promise cheaper flights internationally and local as wel as giving you 2 free holidays on signing their contract and paying a joining fee. They can't be contacted within the window period of 5 days to cancel contract and did not deliver services they promised. I WAS *** into a stop order on my FNB account for 2 years which I was not told about. FNB cannot assist me. Their ***** dept say I paid the R14,449 knowingly. So it is lost. After 14 days VHI suddenly contactef ne and now demand I pay an exorbitant amount to cancell this contract. </p>
Dear Member
We regret your complaint and will do a full and thorough investigation. We will contact you shortly to make sure that you receive feedback on all your concerns.
Kind Regards
Member Liaison Team
Dear Member
We regret your complaint and will do a full and thorough investigation. We will contact you shortly to make sure that you receive feedback on all your concerns.
Kind Regards
Member Liaison Team
Dear Mrs Hall
We regret your perception.
As your bank advised you, you did authorize the service agreement and the debit order.
This is a legal binding service agreement.
Please note that you have not used our travel services and thus cannot comment on it.
You did receive a file with all our contact details the day you joined.
Any company with whom you sign a service agreement will ask you for a cancel fee, this is required by law.
Kind Regards
Member Liaison Team
Dear Mrs Hall
We regret your perception.
As your bank advised you, you did authorize the service agreement and the debit order.
This is a legal binding service agreement.
Please note that you have not used our travel services and thus cannot comment on it.
You did receive a file with all our contact details the day you joined.
Any company with whom you sign a service agreement will ask you for a cancel fee, this is required by law.
Kind Regards
Member Liaison Team