1 reviews | Active since Sept 2018
Vacation hub international
<p>Me and my wife was invited tona presentation but promises made by the sales person was not carried out. we were not oing to join Vacation hub international because of a financial commitment elsewhere, but the salesperson asked us if we had another holiday club or poits scheme we belong to, and we told him aout our LPA holiday plan. He then offered us the the option of selling our points for the next year to a international holiday guests and the money would be paid into my bank account and I can use tha money to do the vacation hub international purchase. we had to wait 10 to 12 weeks for the for the money and if we did not receive any money, the deal with vacation hub inernational would not go ahead which means they will pay the R14000.00 deposit back but keep R460.00 contract fee because that could not be reversed. So we accepted the condition, and are still waiting for the money for our Lpa holiday money so we can use that as finance, but we did not receive anything. We did get a surprise though when I saw an amount of more than R3000.00 that went off my bank acount, and when I spoke to a Miranda at Vacation hub International and asked to speak to the salesman who made these promises, she could not help me so I could sort out the mess. There was a verbal condition that was agreed upon and it was not kept. I can not afford this plan presented to me witout the R46000.00 to R56000.00 income agreed upon for my lpa plan. I was promised a a full refund of my deposit, if money could not be made up by selling my lpa holiday plan for 2019 in which case the agreement would not go on and contract be cancelled. Clearly what the sales people tell you and promise, and what the cotract states is contradicting and are we as customers misled and **** to. Funny that at their office they can not let you get in contact with original sales person. My wife and I had a verbal agreement, but somehow it is conveniently ignored and now they want to offer us a cheeper plan. we are not interested in a cheaper plan, we want our money back as promissed verbally. All our holiday details at LPA was handed over for the sale the night of the presentation, but somehow Vacation hub international know nothing about it. Please give my money back so we can part our ways and have no dealing with each other anymore. Your sales peopal are missleading the customers.</p>
Dear Member
Please refer to your telephone conversation with Miranda yesterday and various communications before. We await the details that we requested.
All services contained in your service agreement will be delivered to you.
Kind Regards
The Member Service Manager
Dear Member
Please refer to your telephone conversation with Miranda yesterday and various communications before. We await the details that we requested.
All services contained in your service agreement will be delivered to you.
Kind Regards
The Member Service Manager
80% compliments on Hello Peter
68720 Happy Clients
338652 Bookings made
7.5 Million Rand Savings per year
6 years and counting
2Travel Awards won
If you want to get more information, read some testimonials, look at previously achieved rates or apply for membership go to our webpage www.vacationhub.co.za.
We are so proud of our service
The Member Service Manager
80% compliments on Hello Peter
68720 Happy Clients
338652 Bookings made
7.5 Million Rand Savings per year
6 years and counting
2Travel Awards won
If you want to get more information, read some testimonials, look at previously achieved rates or apply for membership go to our webpage www.vacationhub.co.za.
We are so proud of our service
The Member Service Manager
