1 reviews | Active since Jan 2016
Vacation hub international
<p>on the 9th of July 2018 my wife and I was called in for a presentation. Ater the presentation we were very reluctant to sign the deal because we have points . He then promised us that he gaurantee us money back by using our point membership. We were still reluctant at this time so he told us that he would give us his cell no. which is 24/7 and he doesn't answer it when his in a presentation but would return the call immediately after which is not happening. Consultant Clement Arendze ( ********** 176) said how he helped his father by doing the above(may he be cursed by lying). Long story short we sined up and now my wife started to make enquires and only to find out that the lady in head office Cape Town don't know anything of payment or the reference that was given to us. "We are not a member". It started to bother her and when she checked on Hello Peter, found so many bad reviews of the same nature. I phoned a lady Miranda) on ********** 844 this morning and she asked me for the reference no. I gave it to her and she says theres no such reference. I asked her to call be back. Her reply was that she cannot call me back because I dont have a reference no, which i did give to her numerous times and she says it does not exist and the call ended. M</p>
Dear Mr Ebrahim
We regret your complaint. Please note that our company can assist members when they provide us with their membership number. Your membership number is on the copy of the service agreement that you received in the folder- the day you joined.
All companies need the client reference or account number to assist them, this is standard business practise.
Kind Regards
Member Liaison Team
Dear Mr Ebrahim
We regret your complaint. Please note that our company can assist members when they provide us with their membership number. Your membership number is on the copy of the service agreement that you received in the folder- the day you joined.
All companies need the client reference or account number to assist them, this is standard business practise.
Kind Regards
Member Liaison Team
