VACATION HUB INTERNATIONAL

Be extremely careful this company has been doing business in the same matter for years and still getting away with it.

The Consumer Protection Act is clear about False, misleading or deceptive representation about goods and services (4(5)(d) &(c) & 41).

30 August 2018 Me & my Fiance Leon Dannhauser attended a Presentation by the VHI Group In Meyerton, after the Presentation we informed the sales consultant that we already have time share and are not interested in more Time share. The consultant then advised that he has another option for us. If VHI could use our Points at Dream Vacation of 2000 points per year and Timeshare block what the sales Consultant estimated to be between 4350 and 6500m points per year, as they have many international tourist that buys packages from them, he explained on paper how it works for the Manyane Shares they use 850 points maximum per booking and estimated 5 bookings for they 1 year points and 450 point for the Dream Vacation points per booking = 11 bookings for one year he wrote down that we would Receive a Minimum (Worst case scenario) R36 000.00 per time share (We had 2 thus R72 000.00) he committed this would be in our account by the 10 latest 12 October 2018, with this we could then pay off the R77 000.00 for the Diamond Membership that we need to be on to be able to sell our Time share yearly to them. (See attached in his Hand writing ) confirming the conversation He advised within 2 weeks the timeshare would be activated and only then can we start communicating with their offices, if this did not take place and they have not paid us out by the 12 October 2018 for our time share we could cancel the contract and all our funds would be refunded to us without questions asked. As I was considering in Selling my Timeshare Block at Manyane back to the group I purchased it and would receive not even what I paid for it, The VHI option was a dream come true . 10-11 September 2018 the first correspondence started. 26 September 2018 is when the red flags started when a Lady with the name Isabelle Jackson asked for a few questions on the timeshare block at Manyane. On the same day Patricia sent a mail with all the required details and a reminder that the R72 000.00 had to be paid into our account by the 12th of October 2018 this is when we received the response that they would explain the timeshare and how they go about it. 27 September 2018 she advises that a Client Service Department would contact us. This is when all the correspondence started with Miranda Hiltrop whom informed us we signed a contract and had a cooling off time period if we wanted to withdraw from the contract. Whereby she also informed us that the amount that was provided was over our full time of membership with VHI. There has then been many correspondence and Threats from VHI advising that we are liable for 50% of the contract value as we did not cancel in the 5-day cooling off period, and that VHI is not responsible for the Sales Consultants promises etc. And may threats of them doing legal action etc. We sent them a mail advising them of “The Consumer Protection act on False, misleading or deceptive Representation about goods and Services. Miranda, came back with more threats.

And today we received an invoice for the cancelation, but no mentioning of there Sales consultant promise of full refund if the promissed levy money has not been paid on the due date.

The last update on our activation was the 23rd October 2018 this indicate we are not active members yet, but they have deducted 1 premium .

**** **** **** and they keep referring to their legal contract.

Please anyone whom is in the same boat lets stand together send me your contact details and we can correspond on how to take this matter on. ********** or on my cell ********** .

There is many people who can not afford lawyers ect. lets get the National Consumer Commission or the Ombudsman to assist us, I believe as a group of people we have a better response.

Oh before I forget this is Slander according to VHI.