Vacation Hub International

<p>We signed up with VHI after a high pressure sales pitch. There was a lot real pressure to say the least. During the interview we were told that we could cancel at any time if wished. The salesman also very specifically informed us that if anything happened to to us illness etc we would be able to cancel immediately. This put our minds at rest and we signed the contact. To date we have not made use of their services. Further more we are both over the age of 65 which precludes us from going to Taiwan which was on the promotion brochure. This I only found out when wanting to cancel the agreement. My wife passed away rather suddenly and as we are both pensioners but lucky to have some employment I wrote to them asking to cancel the contact. The reason is that I no longer have the addtional income from my wife and it makes it extremely difficult to pick up her expenses and still run the house hold. I have just received a R 81000 hospital bill which I have to pay. I have corresponded with them explaining my predicament but at this stage to no avail. I am still trying to get them to cancel the contract even after sending them proof of the medical bills. All they do is send me a sheet asking for my wife's and my bank statements and they will decide on my affordability I asked them from a humanitarian and to have some empathy for my plight and explaining I will no longer have any use for the product being on my own. It appears to me that there is no way that they will rescind the contact and are less than concerned about my plight. I am now waiting for them to send me cancellation fee. No clue how much at this time. I would not recommend anyone to fall into this type trap where regardless of circumstances the contract is cast in concrete.</p>