PROMISES WORTH NOTHING. COMPANY IGNORES SALES ASSURANCES

ON THE 26 FEBRUARY MY PARTNER AND I ATTENDED A PRESENTATION IN BEDFORDVIEW. EXCELLENT PRESENTATION GIVEN BY ERROL SHOWING MIN 40% SAVING ON ANY BOOKING WE COULD MAKE FOR ACCOMODATION IN MANY DIFFERENT COUNTRIES INCLUDING SOUTH AFRICA. AFTER THE PRESENTATION WESLEY BUCHANAN CONSULTED WITH US AND WE SIGNED UP AND PAID. THE EXPLICIT ASSURANCE GIVEN WAS THAT WITHIN 72 HOURS WE WOULD BE CONTACTED BY EITHER NOLENE PICKARD OR YOLANDI DE VRIES. WE WOULD THEN HAVE OUR CONTRACT ACTIVATED AND WE COULD START ENJOYING THE NUMEROUS BENEFITS OF VHI. MY CONTRACT IS VHI 402894 ON 27 FEB I RECEIVED A SMS OF CONGRATULATIONS SAYING MY AGREEMENT IS IN TRANSIT AND A WELCOME LETTER WILL BE EMAILED SHORTLY. 72 HOURS PASSED AND THERE WAS NO CONTACT. I CALLED TO SPEAK TO EITHER OF THE 2 LADIES MENTIONED OR TO WESLEY. THE LADY I SPOKE TO MAGGIE REFUSED TO PUT ME THROUGH OR GIVE ME WESLEY CELL NO. SHE SAID THAT THE DOCUMENTS WERE NOT RECEIVED YET AS THEY GO BY POST. SHE SAID THAT BECAUSE OF THE POOR SERVICE OF SA POSTAL SERVICES IT COULD TAKE ANY AMOUNT OF TIME TO BE RECEIVED AND ONLY THEN WOULD I BE CONTACTED AND THE ACCOUNT ACTIVATED. I THEN SCANNED AND E MAILED ALL THE SIGNED DOCUMENTS TO VHI INCLUDING MY PAYMENT AND ALSO THE COMPLAINT I HAD RELATING TO WHAT I WAS PROMISED. NO REPLY 2 DAYS LATER I CALLED BACK AND SPOKE TO A LADY WHO SAID THAT THE PROCESS COULD TAKE BETWEEN 8 TO 12 WEEKS. I WAS ANNOYED AND SHE PUT ME THROUGH TO ELSABIE LABUSCHAGNE. SHE ASKED ME TO MAIL TO SEND HER THE MAIL THAT I HAD SENT. ELSABIE SAID AS VHI THEY WOULD ALWAYS BACK UP THE PROMISES MADE BY THEIR CONSULTANTS I RE MAILED THE INFORMATION TO HER 3 TIMES AND HAVE NO RESPONSE TO DATE

PROMISES MADE NOT KEPT.....CANT GET HOLD OF THE PEOPLE WHO I WAS TOLD WOULD SERVICE MY ACCOUNT.........BLAMING POSTAL SERVICES TO NOT ACTIVATE AND HONOUR MY PAID CONTRACT.........CANT GET A CELL NUMBER OF THE SALES CONSULTANT WESLEY BUCHANAN. THIS CERTAINLY APPEARS TO BE A **** OF NOTE.