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pieter P

1 reviews | Active since Jul 2017

08 Jul 2017, 16:37

Vacation Hub International

<p>By die presentation vertel hulle vir jou hoeveel geld jy gaan spaar op vlugte,op cruises op alles en dit is n absolute leun.Dit is hoekom jy n ****rak moet teken sodat &nbsp;hulle jou vas het.Kanseleer die gemors,hulle mense van meer as n week om n prys te kry en dan is die kwotasie nog verkeerd en onvolledig.Gebruik maar enige travel agent naby jou hulle pryse is dieselfde.Wie wil nou 10% bespaar?Dit is nie eers die helfte van my maandelikse premie nie.</p>

0
Replies (3)
Vacation Hub International
Vacation Hub International's reply10 Jul 2017, 11:29
Official

Dear Member

We regret your complaint and will do a full and thorough investigation. We will contact you shortly to make sure that you receive feedback on all your concerns.

Kind Regards

Member Liaison Team

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pieter P's update12 Jul 2017, 23:58
Reviewer Update

I have been contacted by the company and they have prommised to assist in all areas where I was placed under the wrong impression.The service that i got till so far from the office personell is excellent.The travel agents are realy helpful.The misunderstanding came in at the marketing side of the product.We are in the process of rectifying it .The Liason team and myself have a very good understanding and they are going to accomodate me asap

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pieter P's update22 Aug 2017, 10:14
Reviewer Update
Baie dankie Elsabe vir jou bystand en regstelling.Die diens wat jy aangebied het was van top gehalte.Baie dankie dat jy die probleem uitgesorteer het,jy is voorwaar n aanwins vir julle maatskappy.Groete