1 reviews | Active since Oct 2018
Outstanding money of R3000 went up to R9000.
Firstly this is a company that makes false promises from the word go. They trick people with vacation points from other vacation agencies by saying they will sell their points for more money than they are worth. You will not have to pay a cent, because they promise you that they will sell the points. Well like any thing else if it is to good to be true, it is to good to be true. So we ended off paying R70 000 off on this so called holiday club. I am nearly at the end of my payment period, about R3000 left to pay and all of the sudden they have put my moneys up to R9000 due to a fee of some kind. I am working over seas currently. I have sent them 6-7 emails asking what is happening, they do not want to write me an e-mail back. I have asked them to help me lessen my monthly fee, they did not want to help at all. I have had enough of this company. I have my hands in my hair.
Dear Nicolene
We regret your complaint. We take note of your perception, but herewith the facts:
We take great pride in our service that we deliver to all our members. All services contained in our agreement will and has been delivered to you. All amounts payable are clearly explained in the copy of the agreement that you received on the day you joined, as well as in all the correspondence we have sent you thus far.
Kind Regards
The Member Liaison Team
Dear Nicolene
We regret your complaint. We take note of your perception, but herewith the facts:
We take great pride in our service that we deliver to all our members. All services contained in our agreement will and has been delivered to you. All amounts payable are clearly explained in the copy of the agreement that you received on the day you joined, as well as in all the correspondence we have sent you thus far.
Kind Regards
The Member Liaison Team