1 reviews | Active since Sept 2016
NOT RESPONDNG
<p>Good day , </p> <p> </p> <p>This is the worst thing ever, I signed up for this cheep vacation experiance just to find that this is not working.. There is never any avalable places to book for a nice get a way,.. </p> <p> </p> <p>I the send a cancallation letter to them on the 02 Desember 2016 so that they can cancel everything. there was 2 follow up mails send to the as there is NO respondes on the **********</p> <p> </p> <p>I really feel if there is no responds from the via mail or there is never any available place how can they expect me to pay the installments,</p> <p> </p> <p>I need this oder to be CANCELLED!!!! </p> <p>Below is all the mails we have send to them</p> <p> </p> <p>From: ****** <br /> Sent: Wednesday, December 07, 2016 5:47 PM<br /> To: ********** /> Subject: RE: TOPAZ MEMBERSHIP : *******</p> <p> </p> <p>Good day,</p> <p> </p> <p>This is the 3rd mail I am sending since the 2nd December 2016 if there is NO responds to my mails by the COB of tomorrow I will be complaining on Hello Peter as this unacceptable.</p> <p> </p> <p>I need confirmation that this contract is cancelled.</p> <p> </p> <p>Thank you</p> <p>Kind Regrads</p> <p> </p> <p>******</p> <p>Tel: 27 (0)12 **********</p> <p>Fax: 27 (012) **********</p> <p>Cell ********** </p> <p> </p> <p>From: *****<br /> Sent: Tuesday, December 06, 2016 6:46 PM<br /> To: ********** /> Subject: RE: TOPAZ MEMBERSHIP : ******</p> <p> </p> <p>Good day,</p> <p> </p> <p>Kindly note that this was sent to you on the 02 December 2016 and still no one responds on my mail below.</p> <p>Please can you confirm that the below mail was received and that the necessary steps for cancellation was taken?</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>******</p> <p>Tel: 27 (0)12 **********</p> <p>Fax: 27 (012) **********</p> <p>Cell ********** </p> <p> </p> <p> </p> <p>From: ******<br /> Sent: Friday, December 02, 2016 9:12 AM<br /> To: ********** /> Subject: TOPAZ MEMBERSHIP : ******</p> <p> </p> <p>Met verwysing na die ****rak ********* wat op 29 November 2016 tussen U en myself gesluit is , versoek ek hiermee,in terme van die afkoel periode soos omskryf in die Verbruikers wet dat die ****rak n irrasionele besluit deur myself was end at dit nietig verklaar word. Die deposito moet asb terugbetaal word in die FNB rekening waarvan die besonderhede aan u bekend is. Die aftrek order moet asb ook nie ge aktiveer word nie.</p> <p>Erken asb ontvangs van hierdie e-pos</p> <p> </p> <p> </p> <p>With reference to the contract signed on 29 November 2016, between myself and your company ,I would kindly request that in terms of the window period as described in the Consumers Act, this contract be cancelled with immediate effect. This was an irrational contract signed by me without properly /clearly evaluation of all the facts. I would also request that that the deposit paid, be refunded to the FNB account nr ********** and that the debit order not be activated.</p> <p> </p> <p>Kindly acknowledge this e-mail</p> <p> </p> <p>Kind regards</p> <p> </p> <p> ******</p> <p>Tel: 27 (0)12 **********</p> <p>Fax: 27 (012) **********</p> <p>Cell ********** </p> <p>DATE :2 December 2016 </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
We regret your complaint and see the matter as resolved.
We regret your complaint and see the matter as resolved.
