MP
Marle P

1 reviews | Active since Sept 2016

08 Dec 2016, 19:11

NOT RESPONDNG

<p>Good day ,&nbsp;</p> <p>&nbsp;</p> <p>This is the worst thing ever, I signed up for this cheep vacation experiance just to find that this is not working.. There is never any avalable places to book for a nice get a way,..&nbsp;</p> <p>&nbsp;</p> <p>I the send a cancallation letter to them on the 02 Desember 2016 so that they can cancel everything. there was 2 follow up mails send to the as there is NO respondes on the **********</p> <p>&nbsp;</p> <p>I really feel if there is no responds from the via mail or there is never any available place how can they expect me to pay the installments,</p> <p>&nbsp;</p> <p>I need this oder to be CANCELLED!!!!&nbsp;</p> <p>Below is all the mails we have send to them</p> <p>&nbsp;</p> <p>From: ******&nbsp;<br /> Sent: Wednesday, December 07, 2016 5:47 PM<br /> To: ********** /&gt; Subject: RE: TOPAZ MEMBERSHIP :&nbsp;*******</p> <p>&nbsp;</p> <p>Good day,</p> <p>&nbsp;</p> <p>This is the 3rd mail I am sending since the 2nd December 2016 if there is NO responds to my mails by the COB of tomorrow I will be complaining on Hello Peter as this unacceptable.</p> <p>&nbsp;</p> <p>I need confirmation that this contract is cancelled.</p> <p>&nbsp;</p> <p>Thank you</p> <p>Kind Regrads</p> <p>&nbsp;</p> <p>******</p> <p>Tel: 27 (0)12 **********</p> <p>Fax: 27 (012) **********</p> <p>Cell **********&nbsp;</p> <p>&nbsp;</p> <p>From:&nbsp;*****<br /> Sent: Tuesday, December 06, 2016 6:46 PM<br /> To: ********** /&gt; Subject: RE: TOPAZ MEMBERSHIP :&nbsp;******</p> <p>&nbsp;</p> <p>Good day,</p> <p>&nbsp;</p> <p>Kindly note that this was sent to you on the 02 December 2016 and still no one responds on my mail below.</p> <p>Please can you confirm that the below mail was received and that the necessary steps for cancellation was taken?</p> <p>&nbsp;</p> <p>Kind Regards</p> <p>&nbsp;</p> <p>******</p> <p>Tel: 27 (0)12 **********</p> <p>Fax: 27 (012) **********</p> <p>Cell **********&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>From:&nbsp;******<br /> Sent: Friday, December 02, 2016 9:12 AM<br /> To: ********** /&gt; Subject: TOPAZ MEMBERSHIP :&nbsp;******</p> <p>&nbsp;</p> <p>Met verwysing na die ****rak *********&nbsp;wat op 29 November 2016 tussen U en myself gesluit is , versoek ek hiermee,in terme van die afkoel periode soos omskryf in die Verbruikers wet dat die ****rak n irrasionele besluit deur myself was end at dit nietig verklaar word. Die deposito moet asb terugbetaal word in die FNB rekening waarvan die besonderhede aan u bekend is. Die aftrek order moet asb ook nie ge aktiveer word nie.</p> <p>Erken asb ontvangs van hierdie e-pos</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>With reference to the contract&nbsp; signed on 29 November 2016, between myself and your company ,I would&nbsp; kindly request that in terms of the window period as described in the Consumers Act, this contract be cancelled with immediate effect. This was an irrational contract&nbsp; signed by me without properly /clearly evaluation of all the facts. I would also request that that the deposit paid, be refunded to the FNB account &nbsp;nr ********** &nbsp;and that the debit order not be activated.</p> <p>&nbsp;</p> <p>Kindly acknowledge &nbsp;this e-mail</p> <p>&nbsp;</p> <p>Kind regards</p> <p>&nbsp;</p> <p>&nbsp;******</p> <p>Tel: 27 (0)12 **********</p> <p>Fax: 27 (012) **********</p> <p>Cell **********&nbsp;</p> <p>DATE :2 December 2016&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>

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Replies (1)
Vacation Hub International
Vacation Hub International's reply01 Sept 2017, 16:32
Official

We regret your complaint and see the matter as resolved.