1 reviews | Active since Aug 2010
Not getting what was promise by saleman
During the presentation discuss on the 8 Dec 2017 with R Watson. I have mentioned that I cannot afford any addiontal expenses. I have then mentioned that I am a member of Holiday Club and he then mentioned that they can rent my points out at a fee and by me getting the additional income it will be possible for me to afford this. Based on this I then agreed with the agreement. R Watson also mentioned that this will happen before the 1st payment is deducted this was not the cases. I am not happy with the service to date and feel that is misleading. I was in contact with the TCO section Ronell . There is more about the service I received that I can mention but I will raise that separately . Ronelll mentioned that this is dependant on availability. This was not my u understanding from the salesman. I would like to cancel my agreement as it was falsely presented to me. I want my deposit/activation fee back. My account was only activated on the 5 Feb 2018. Therefore I regard this to still be I the 20 days off cooling period.
Dear Member
We regret your complaint and will do a full and thorough investigation. We will contact you shortly to make sure that you receive feedback on all your concerns.
Kind Regards
Member Liaison Team
Dear Member
We regret your complaint and will do a full and thorough investigation. We will contact you shortly to make sure that you receive feedback on all your concerns.
Kind Regards
Member Liaison Team
Dear Member
Thank you for your message.
We highly recommend that you give the service time to prove its worth to you before you make so many assumptions.
Kind Regards
The Member Service Team
Dear Member
Thank you for your message.
We highly recommend that you give the service time to prove its worth to you before you make so many assumptions.
Kind Regards
The Member Service Team
