NO SERVICE - NOT HAPPY AT ALL

<p>I attended VHI presentation on 31/05/2017, and after all the lovely promises, fast and sweet talking, signed a Topaz Membership, and paid the deposit.</p> <p> </p> <p>It has now been MORE THAN A WEEK LATER, and I have not received any communication from these people, because I was told that I would receive an email with login details etc. </p> <p>I received an sms on 01/06/2017 stating that my welcome letter would be emailed shortly. </p> <p>It is now 08/06/2017 and NO communication whatsoever. If this is the service that I am already receiving, I want this membership cancelled IMMEDIATELY. Not once during the presentation or contract signing was a "cooldown period" or "cancellation terms" discussed, but I want this reversed immedately. </p> <p> </p> <p>I have paid my deposit, so I have basically PAID to SAVE money, and I can't use my membership? Emails get ignored?</p> <p>Unacceptable to say the LEAST! </p>