HM
Hester M

1 reviews | Active since Jan 2019

10 Jan 2019, 09:28

No communication

Signed and paid 11 November 2018. Informed sales rep of plans to go to Cape Town February/March 2019. No communication from them, no response on my emails.

0
Replies (3)
Vacation Hub International
Vacation Hub International's reply10 Jan 2019, 10:34
Official

Dear HesterWe regret your complaint and will do a full and thorough investigation. 
Please can you provide us with your VHI number.
We will contact you shortly to make sure that you receive feedback on all your concerns. Kind Regards Member Liaison Team 
HM
Hester M's update17 Jan 2019, 11:35
Reviewer Update
Problem solved. Thank you Amy.
Vacation Hub International
Vacation Hub International's reply17 Jan 2019, 11:53
Official
Great news Hester, can you please update the rating on your post as well.
Kind Regards
The Member Service Team