Vacation Hub International

<p>I was invited to collect my FREE holiday. &nbsp;</p> <p>When I was at the presentation I was promised that "everything " that was in the contract will be read to me, because I didnt have my reading glasses with me and the lighting was so dim "for ambience" ...not &nbsp;to make sure I cant read a word of the extremely fine print. &nbsp;I asked if I could take the contract home and read it properly and the answer was NO, I asked if I could think about it or consult with my children before I sign and again the answer was NO, this is a NOW ONLY DEAL. Only once I got home and read the contract in its entirety did &nbsp;I realised that I had been TRAPPED by the Vacation Hub International group. the next day I called the call centre and I spoke to a manager Eurika Jenkins who ADMITTED that she didnt know HOW i managed to get a old of her but promised that if I emailed her my letter of cancellation she would cancel the contract &nbsp;and fully refund my deposit, as it was still within my 5 day cooling off period as per the CPA and DMSA rules and regulations.</p> <p>I have been emailing and calling non stop since then and NO ONE is willing to answer any of my questions, or help me in any way , or acknowledge receipt of my emails. &nbsp;Well the good news is that I have Emailed, faxed, sent in my cancellation letter by &nbsp;registered post, and recorded my telephonic notice of cancellation to the receptionist, since no one else is EVER available to take my calls. theyre ALWAYS in meetings.&nbsp;</p> <p>If this is the way they treat me a day after having signed up with them I shuddder to think what long term clients are having to endure.</p> <p>Today, when I called in there was no answer, the voicemail said that they are unavailable and I should log onto the website that is available 24/7/365. when I went to the website it was offline. Strange?</p> <p>They are so difficult to get a hold off , yet my deposit went off IMMEDIATELY, before I even walked out of the building.</p> <p>To VHI.</p> <p>IF ALL OTHER MEDIUMS OF CANCELLING MY CONTRACT HAVE FAILED, I AM STILL WITHIN MY 5 DAY COOLING OFF PERIOD. PLEASE ACCEPT THIS AS MY CANCELLATION. PLEASE DO NOT ACTIVATE THAT CONTRACT CARRYING REF : VHI &nbsp;401797. MR CASSIM ESSACK</p>