Dissatisfied customer

Cancellation of membership: I have bee trying to cancel my membership for months now, Communication is non existing @ VHI. being told it is a binding contract and the after a treat I am told there is a cancellation fee? WHAT? I was also brought under the impression that VHI will manage my FLEXICLUB points to generate a income, NOW it was never promised, but to get yo to signup and pay your initial R15000 up font, many promises are made until you sign, then, Then there is no ownership on their side, and the still collect the hefty monthly fee. I WANT TO CANCEL This as it is a waste of hard earned money, money down the drain. Wonder if this will ever be sorted and cancelled?