Vacation Hub International Marketing - rather NOT

<p>We signed up for a Topaz membership in October 2016 for the following reasons: 1. Have VHI market our Flexi-and Holiday Club points to recover annual levy costs 2. Have our bonus breaks and other club membership benefits marketed on our behalf and possibly make some extra cash to use for holiday making during the year. Boy were we wrong. It cost us in excess of R9 000 per year for the membership fees apart from the R5900+ we had to pay as a deposit. Since signing - no offers for our points, hellishly expensive midweek and weekend offers out of season for the few requests I made. Total disaster. The contract has very little in common with what the sales person tell you. BE CAREFUL. In January 2016 I had to follow up why our points werent being marketed. The client services person informed me that they did not have everything they needed to market our points(why could they not have followed this up in the 8 weeks they take to register you) - I know for a fact that the sales agent said they needed nothing more than the inofrmation I provided at the contract signing - Membership numbers and passwords - the works were given. In November 2017 I got fed-up and wanted to get out of this wasting of money and contacted the office in Somerset West. When I enquired about opting out client services informed me that I needed to stick out the 24 months or pay 50% of the balance of monthly fees immediately if I cancelled. Times are tough and I could not aford the balloon payment. THEY REALLY HAVE YOU OVER A BARREL. My advice - don't even go to the presentation if you can even remotely be tempted into signing up for holiday savings programmes. Rather sell your Holoday or Flexi Club memberships and save your money if you cannot go on holiday out of peak season.</p>