Cant get a booking right

<p>I have been trying since the 13th February 2017 to get and confirm a booking for a holiday through to the lowveld. Up until now my booking have not been confirmed. After multiple enquiries giving through the places where I want to stay i.e. self catering accomodation they keep sending me B&B accomodation and quotes to stay in Cape Town.</p> <p> </p> <p>Response time is shocking taking upto 2 weeks to reply to email by when available bookings has been lost. If I do not follow up I will not get any response. Since the issues began they have phoned me 3x times I have called them most probably 6 times!</p> <p> </p> <p>I could have done and confirmed my entire holiday in one morning in an hour! So why am I paying for a service that is absolutely terrible. It is to the point that if it is not confirmed and resolved by COB today I will cancel the VHI membership and report you the consumer protector for false advertising as your savings does not equate to what was promises and marketed to us. You have not kept any of the basic promises during your sales picth and agreement.</p> <p> </p> <p>Just absolutely terrible</p> <p> </p> <p> </p>