Biggest ripoff's

VHI. This is most probably one of the biggest ****** in business. I attended a presentation on the 22nd November 2018 and the agent Vuyo signed me up on a diamond membership. I asked whether there was a cooling off period and I was told, yes there is a 30 day cooling off period with no cost and with a full refund. On the 23rd November 2018 (the next day) I went through the contract and I decided that I wanted to cancel this agreement. I sent through an email to ********** and requested that the contract be cancelled and that the money that I had paid in (R14,449) be refunded. I received no confirmation from them that they had received my mail or that the agreement would be cancelled. On the 26th November 2018, I once again sent through a mail to the same email address ********** which is on their contract) requesting that they acknowledge that they have received my email requesting that the contract be cancelled together with a full refund of my money. Still no acknowledgement. I then phoned VHI and spoke to a lady by the name of Jolene and asked why I have not received any acknowledgement to either of my mails and I was told that they had not as yet received my contract and that she could not comment until they had received the contract. Today, (4th December 2018) I tried calling VHI and no operator was available on their advertised number ( ********** which is on their contract form). I then sent an email through to an email address which I found on their website ********** and I then eventually received a call from Jolene who then put me through to a very rude and obnoxious individual who asked me to read the "Termination" clause on the contract, which stipulates that VHI requires written notification within 5 working days and this cancellation to be sent through to a physical address. My comment to her was that there was no acknowledgement from VHI that an email was not sufficient. Furthermore could my mail not have been sent through to the correct department for cancellation. I, me, their client had to constantly attempt to make contact with them. THEY ARE USELESS, USELESS, USELESS, *******, GIVE MY MONEY BACK.