dW
deon W

1 reviews | Active since Oct 2013

04 Sept 2019, 12:26

Ask Questions before you sign up - do not have time later to cancel

Googelt all

I joined in 2019 with many promises made by the sales staff - Please Please just ask the following questions before you sign. Also make sure to write this answers down and get it signed and referred to on the contract. Boat Cruise- what discount in season and out season ? Keep in Mind that Kids is not free overseas. Discovery Kalula every time beats VHI when we got Quotes So aske then how local booking will give you a saving

Then when you want to cancel - please note that you will not have time to cancel to first trying the booking as you have a few days to cancel and can only start booking in about 6 weeks. When you want to cancel also keep in line that the lady’s at canceling department leaves you with a bitter taste that wants you to rather cancel as you do not want phone and every time think of these guys how 90%truth made you sign up.

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Replies (1)
Vacation Hub International
Vacation Hub International's reply04 Sept 2019, 12:55
Official
Dear Member 

We regret your complaint and will do a full and thorough investigation.  We will contact you shortly to make sure that you receive feedback on all your concerns. 

Kind Regards 
Member Liaison Team