1 reviews | Active since Nov 2011
Are they **** our moey?
<p>Hi everyone, I attend a presentation late one Friday evening in centurion. I signed up to join but the next morning I started doing my homework on the company and by Monday made a decision to terminate my contract, which I then did in writing. I go no response from the organisation and then employed a lawyer to assist me. They dropped off the written notice of the cancellation at there offices in Somerset West. The following morning I received a call from some lady, yelling at me till I dropped the phone. Since then I have send numerous e-mails to try and retrieve the R14 449 that was deducted from my credit card. According to the Consumer Act the company should give a refund within 15 business days. Again, I have had no real response from them.</p>
We regret your complaint, however must add that it is a complete false statement. We have reviewed the conversations and correspondence and no one was yelling at you, in fact we are so proud of how Faranaaz handled the call with her usual professionalism.
You have been advised with regards to the process.
Kind Regards
The Member Service Manager
We regret your complaint, however must add that it is a complete false statement. We have reviewed the conversations and correspondence and no one was yelling at you, in fact we are so proud of how Faranaaz handled the call with her usual professionalism.
You have been advised with regards to the process.
Kind Regards
The Member Service Manager