AE
Aarifa E
1 reviews | Active since May 2016
25 Mar 2021, 15:50
An Urgent Appeal ....Please don’t take a membership on VHI
I have purchased a membership in 2019 and at the beginning I tried to cancel but was unable to do so ....being in the hospitality industry and due to Covid and its challenges I tried to cancel once again but was unable to do so ...I reported the company to the ombudsman and attached my budget and my motivation to cancel yet no cancellation on my side ... this is one of the worst company I’ve ever dealt with as when you when would like to cancel this is not possible
Please this is an appeal ..Don’t make the same mistake as I have ...please don’t take out this membership ....No cancellations at this company ...I’m still unsure how this company is operational with no business ethics
Helpful (0)
Replies (3)0
Replies (3)
Vacation Hub International's replyOfficial
26 Mar 2021, 08:46Dear Aarifa
We regret your frustration. We will never refuse to cancel any membership, we follow the prescribed cancellation process as per the CPA.
Kind Regards
The Member Service Team
We regret your frustration. We will never refuse to cancel any membership, we follow the prescribed cancellation process as per the CPA.
Kind Regards
The Member Service Team
Vacation Hub International's reply26 Mar 2021, 08:46
Official
Dear Aarifa
We regret your frustration. We will never refuse to cancel any membership, we follow the prescribed cancellation process as per the CPA.
Kind Regards
The Member Service Team
We regret your frustration. We will never refuse to cancel any membership, we follow the prescribed cancellation process as per the CPA.
Kind Regards
The Member Service Team
AE
Aarifa E's updateReviewer Update
30 Mar 2021, 18:36Thank you for the response to my message ... I would please like to cancel my subscription with immediate effect .....would you please have your consultant call me on *** to confirm my cancellation ...Aarifa
AE
Aarifa E's update30 Mar 2021, 18:36
Reviewer Update
Thank you for the response to my message ... I would please like to cancel my subscription with immediate effect .....would you please have your consultant call me on *** to confirm my cancellation ...Aarifa
AE
Aarifa E's updateReviewer Update
07 Apr 2021, 11:03Good day .. To this day I still haven’t had a response from VHI team... is stipulated that they have cancellation policy but nothing so far..... this is nothing but bad service all round
AE
Aarifa E's update07 Apr 2021, 11:03
Reviewer Update
Good day .. To this day I still haven’t had a response from VHI team... is stipulated that they have cancellation policy but nothing so far..... this is nothing but bad service all round