DISGUSTING SERVICE

I went to the Vaal university of technology Vanderbijlpark campus on 30.01.2015(which was the closing date) to apply for graduations only to find the campus shut down due to a strike, I called on 02.02.2015 to find out if the closing date would be extended seeing that the strike was not my fault, and i was told by a lady that I cannot demand the date to be extended and i was blatantly called a **** by emphasizing that i was on campus on the prescribed date only to find it closed, i am now expected to leave my workplace and run from Johannesburg to the Vaal and apply before \they go home"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;208035;33;1;2;0;1;0;0;2;NULL;NULL;NULL;15/02/02 11:38;15/02/02 9:45;Failed Transaction - Monies reserved;REF: *** ID: ***;;***;I placed an order at an online store to the value of R1300.<br> <br> Upon placing the order FNB SMSd me to state the money has been reserved.<br> <br> 3 days later the online store could not pick up payment and would not release the order.<br> <br> This was due to a new billing system recently implemented at the store.<br> <br> Called FNB to find out how to release money from the reserve.<br> <br> Filled out form and ATTACHED CANCELLED ORDER FORM FORM THE ONLINE STORE.<br> <br> FNBs response - \Kindly provide with proof for the decline transaction or communication letter from merchant\""<br> <br> FNB state they cannot process my request"