1 reviews | Active since Nov 2016

18 Nov 2016, 12:27

Revolting business ethics and poor products

<p>I am not one for naming and shaming but this company has given me no choice!</p> <p>Do not use v-mobile, I used them to replace my LCD for my phone in July and when they replaced it they said the LCD had a 6 month warrant. By September my LCD was broken again but as I was overseas and then had exams I did not have a chance to take it back until today. I took my phone back only to be told I was lying about the 6 month warranty and despite the fact that I did nothing to break the screen, **** happens and that I must pay R1600 on top of the R2400 I paid in July! I agree **** happens but an LCD doesn't just break because **** happens! And I know I am not the only one who has had to take my phone back because of the poor quality product they use.</p>

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Replies (1)
V-Mobile
V-Mobile's reply18 Nov 2016, 13:38
Official

Hi Natasha ,

Thank you for taking my call .

As per our telephonic discussion ,you have confirmed that the complaint was for V-mobile and not Virgin mobile South Africa .

Regards

Rebecca