

Uvongo River Resort
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2023
We stayed for a week at Uvongo River Resort during the Easter Long Weekend only to realize that we were Overcharged for poor service and terrible accommodation. Firstly upon checking in they placed us in the wrong unit. We then had to move all our stuff from that unit into another. Then there was no water whats so ever for the first few days in the unit that they had placed us in. We had to purchase water to drink and bath, keeping in mind that we had a little girl who is 7 years old. We then realized that the ceiling trap door in the bathroom was left open and there were birds flying around up in there, another sleepless night. The following day after coming from the beach we only came to see that upon entering the unit the kitchen and lounge was getting flooded as there was water coming through the kitchen light and a pipe that had burst in the ceiling. We had to mop the place and use the sanitary bins to retain the water from causing more flooding to the unit. Only then after numerous complaints the gentleman who I assume was the handyman came through and eventually transferred us to another unit. What a schlep to move all over again. I certainly would not recommend this place to any person or holiday maker.
1 reviews | Active since Jun 2023
We stayed for a week at Uvongo River Resort during the Easter Long Weekend only to realize that we were Overcharged for poor service and terrible accommodation. Firstly upon checking in they placed us in the wrong unit. We then had to move all our stuff from that unit into another. Then there was no water whats so ever for the first few days in the unit that they had placed us in. We had to purchase water to drink and bath, keeping in mind that we had a little girl who is 7 years old. We then realized that the ceiling trap door in the bathroom was left open and there were birds flying around up in there, another sleepless night. The following day after coming from the beach we only came to see that upon entering the unit the kitchen and lounge was getting flooded as there was water coming through the kitchen light and a pipe that had burst in the ceiling. We had to mop the place and use the sanitary bins to retain the water from causing more flooding to the unit. Only then after numerous complaints the gentleman who I assume was the handyman came through and eventually transferred us to another unit. What a schlep to move all over again. I certainly would not recommend this place to any person or holiday maker.
1 reviews | Active since Dec 2025
Warning about Uvongo River Resort I want to alert people about my experience with their “damage deposit refund”. I was promised my refund on 17 December 2025, and when nothing was paid, they promised again for 24 December 2025, saying the money would reflect at midnight. Today is 26 December 2025, and still nothing has been paid. When I followed up, I was told the person responsible for payments is “not available” and nothing can be done — yet they are running a business. Please be careful when they say “pay a damage deposit and you will get it back”. Based on my experience, that is not true.
1 reviews | Active since Dec 2025
Warning about Uvongo River Resort I want to alert people about my experience with their “damage deposit refund”. I was promised my refund on 17 December 2025, and when nothing was paid, they promised again for 24 December 2025, saying the money would reflect at midnight. Today is 26 December 2025, and still nothing has been paid. When I followed up, I was told the person responsible for payments is “not available” and nothing can be done — yet they are running a business. Please be careful when they say “pay a damage deposit and you will get it back”. Based on my experience, that is not true.
Hellopeter has tracked Uvongo River Resort across 6 reviews. Uvongo River Resort hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Uvongo River Resort? Write a review to help others decide.