MA
Mokgalaka A
1 reviews | Active since Oct 2021
07 Oct 2024, 09:02
Deposit Refund
A very poor service they have. I have vacated the flat on 31st August and still waiting for my refund till to date. I keep on calling and not getting a clear respond. I an in contact with Virginia of which she fails to deliver and all she does tell is "I dont know" it seems like no body knows and we alla dont know. I am so frustrated, I want my deposit refund as it like yersterday. I will never recommend anybody to ever take chance to use them, the service is very rediculars. regards, Maite
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Urban Task Force's replyOfficial
24 Jul 2025, 11:37Dear Maite Attania
Thank you for your feedback. We are sorry to hear about your experience and take concerns like yours seriously. While our team does not typically resolve tenant matters via public platforms, we are always available to assist directly through our building managers or head office.
UTF has been operating in the inner city for over 23 years, with a strong track record of housing thousands of tenants across multiple properties. We remain committed to treating all tenants fairly, lawfully, and with dignity.
Our records indicate that your deposit refund was successful. Please don't hesitate to reach out to us should you require any further assistance
Kind regards,
UTF Management
Urban Task Force's reply24 Jul 2025, 11:37
Official
Dear Maite Attania
Thank you for your feedback. We are sorry to hear about your experience and take concerns like yours seriously. While our team does not typically resolve tenant matters via public platforms, we are always available to assist directly through our building managers or head office.
UTF has been operating in the inner city for over 23 years, with a strong track record of housing thousands of tenants across multiple properties. We remain committed to treating all tenants fairly, lawfully, and with dignity.
Our records indicate that your deposit refund was successful. Please don't hesitate to reach out to us should you require any further assistance
Kind regards,
UTF Management