YT
Yolanda T
1 reviews | Active since Jun 2024
04 May 2026, 15:02
Deposit not Provided
I moved out on the 31st of March , staying at Quartz Plaza ,I was advised that my deposit will be provided after 3weeks now it’s the 5th week. Mind you nothing was damaged, I’ve been staying there for 2 years, never been late with my rent and this is how they pay their tenants . Ive called the office so many times for the past weeks they tell me stories or transfer me voice mails. I want my money today . I’m really annoyed with the company.
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Urban Task Force's replyOfficial
05 May 2026, 09:26Hi Yolanda
Thank you for bringing this to our attention, and we apologise for the frustration you have experienced.
Our team will be in contact with you shortly to assist further. At this stage, we are unable to process your deposit refund as your banking details have not yet been received.
Kindly email your banking details to our team member, as discussed in previous correspondence with him, so that we can proceed with processing your refund without further delay.
We appreciate your cooperation and will prioritise this matter once the required information has been received.
Kind regards
UTF
Thank you for bringing this to our attention, and we apologise for the frustration you have experienced.
Our team will be in contact with you shortly to assist further. At this stage, we are unable to process your deposit refund as your banking details have not yet been received.
Kindly email your banking details to our team member, as discussed in previous correspondence with him, so that we can proceed with processing your refund without further delay.
We appreciate your cooperation and will prioritise this matter once the required information has been received.
Kind regards
UTF
Best regards,
Urban Task Force's reply05 May 2026, 09:26
Official
Hi Yolanda
Thank you for bringing this to our attention, and we apologise for the frustration you have experienced.
Our team will be in contact with you shortly to assist further. At this stage, we are unable to process your deposit refund as your banking details have not yet been received.
Kindly email your banking details to our team member, as discussed in previous correspondence with him, so that we can proceed with processing your refund without further delay.
We appreciate your cooperation and will prioritise this matter once the required information has been received.
Kind regards
UTF
Thank you for bringing this to our attention, and we apologise for the frustration you have experienced.
Our team will be in contact with you shortly to assist further. At this stage, we are unable to process your deposit refund as your banking details have not yet been received.
Kindly email your banking details to our team member, as discussed in previous correspondence with him, so that we can proceed with processing your refund without further delay.
We appreciate your cooperation and will prioritise this matter once the required information has been received.
Kind regards
UTF
Best regards,