Dec '25 - Nov '26
Frequently Asked Questions About UNIWISP
How is UNIWISP rated on Hellopeter?
Hellopeter has tracked UNIWISP across 21 reviews. UNIWISP hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used UNIWISP? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2012
My experience with Uniwisp – Extremely disappointing service
I am extremely disappointed and dissatisfied with the service I received from Uniwisp, particularly the Delmas branch. Despite having paid my November monthly subscription in full and keeping my *** up to date, Uniwisp disconnected my internet service without what I consider proper justification. To make matters worse, they subsequently sent me a bill of R1,250, claiming that I owe them money. I strongly dispute this amount and find it unacceptable, considering that my subscription payments were up to date. The treatment I received from the staff at the Delmas branch was equally disappointing. Their attitude was rude, arrogant and unprofessional. Instead of treating customers with respect and addressing concerns professionally, they made me feel as though they were doing customers a favour by providing a service. I eventually reached a point where I told them to cancel and terminate my contract because I refuse to continue supporting a company that treats its paying customers this way. On top of the poor customer service, the internet connection itself has been disappointing. The internet is often slow, the network is unreliable, and there always seem to be connectivity issues. Customers pay for a service and deserve reliability, professionalism, transparency and respect. We should not have to beg a service provider to deliver something we are already paying for. I will never use Uniwisp again, and I certainly will not recommend their services to anyone I know. My experience has been nothing but frustrating and disappointing. Uniwisp seriously needs to reconsider how it treats its customers. Paying customers deserve better!
1 reviews | Active since Aug 2012
My experience with Uniwisp – Extremely disappointing service
I am extremely disappointed and dissatisfied with the service I received from Uniwisp, particularly the Delmas branch. Despite having paid my November monthly subscription in full and keeping my *** up to date, Uniwisp disconnected my internet service without what I consider proper justification. To make matters worse, they subsequently sent me a bill of R1,250, claiming that I owe them money. I strongly dispute this amount and find it unacceptable, considering that my subscription payments were up to date. The treatment I received from the staff at the Delmas branch was equally disappointing. Their attitude was rude, arrogant and unprofessional. Instead of treating customers with respect and addressing concerns professionally, they made me feel as though they were doing customers a favour by providing a service. I eventually reached a point where I told them to cancel and terminate my contract because I refuse to continue supporting a company that treats its paying customers this way. On top of the poor customer service, the internet connection itself has been disappointing. The internet is often slow, the network is unreliable, and there always seem to be connectivity issues. Customers pay for a service and deserve reliability, professionalism, transparency and respect. We should not have to beg a service provider to deliver something we are already paying for. I will never use Uniwisp again, and I certainly will not recommend their services to anyone I know. My experience has been nothing but frustrating and disappointing. Uniwisp seriously needs to reconsider how it treats its customers. Paying customers deserve better!