NPS Score
100
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About University of Pretoria
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Hellopeter has tracked University of Pretoria across 55 reviews. University of Pretoria hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used University of Pretoria? Write a review to help others decide.
Recent reviews (3)
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Share Your Experience1 reviews | Active since Feb 2025
External bursary department
UP External bursary administrators have to be the worst among all the universities I have attended. My bursary made a payment to my school account on the 31st of July 2026 the payment was only allocated on the 8th of August. I sent them emails from the 4th none of the emails were responded to. After that I could not apply for bursary payouts on the UP student service website, I sent emails again and called I was not assisted. 3 weeks later they only let me know that they had not opened the system for my bursary holders to be able to apply for payouts. I was only able to apply for payouts last week Monday. 7 days later my application is still on submitted nothing has changed. They don’t care about students, because had they cared they would have treated this urgency understanding that we have been suffering for 8 months waiting for student allowance that help us get to school.
1 reviews | Active since Feb 2025
External bursary department
UP External bursary administrators have to be the worst among all the universities I have attended. My bursary made a payment to my school account on the 31st of July 2026 the payment was only allocated on the 8th of August. I sent them emails from the 4th none of the emails were responded to. After that I could not apply for bursary payouts on the UP student service website, I sent emails again and called I was not assisted. 3 weeks later they only let me know that they had not opened the system for my bursary holders to be able to apply for payouts. I was only able to apply for payouts last week Monday. 7 days later my application is still on submitted nothing has changed. They don’t care about students, because had they cared they would have treated this urgency understanding that we have been suffering for 8 months waiting for student allowance that help us get to school.
1 reviews | Active since May 2026
Thank you
Big shout out to Walter Mngomezulu and Janine Scheepers for your professionalism and last minute assistance with a course through Enterprises University of Pretoria. Thank you for going the extra mile. I am forever grateful.
1 reviews | Active since May 2026
Thank you
Big shout out to Walter Mngomezulu and Janine Scheepers for your professionalism and last minute assistance with a course through Enterprises University of Pretoria. Thank you for going the extra mile. I am forever grateful.
1 reviews | Active since Aug 2019
DISGUSTED / DISSGRACED UNIVERSITY OF PRETORIA
Payed 50% of my daughter's outstanding university fees on the 03 February as well as the R 11 000 re-registration fees for 2026, sent through proof of payment on the 03rd. To date (09 February a payment cannot be allocated to a students account), the day lectures start. Where is the Rector of the University of Pretoria? To the wonderful accounts clerks / managers, that I have called and e-mailed more than 20 times this week, to which they have blatantly ignored (Senzo Khumalo, Lesibe Madire, Rose Malinga, Komane Lehong, Refilwe Mogale), all of you thank you so much for using our university fees to pay your salaries and "ALL OF YOU IGNORING CALLS AND E-MAILS". SAYS ALOT ABOUT YOUR UNIVERSITY CULTURE AND MORALS AND VALUES. I WOULD REALLY LOVE TO SPEAK TO ONE OF YOU . It's SHOCKING in todays day and age when an EFT is done it takes max 2 days to reflect, but instead my daughter had to miss first day of lectures thanks to your competent staff. This is the WORST SERVICE EVER FOR A SOUTH AFRICAN UNIVERSITY.
1 reviews | Active since Aug 2019
DISGUSTED / DISSGRACED UNIVERSITY OF PRETORIA
Payed 50% of my daughter's outstanding university fees on the 03 February as well as the R 11 000 re-registration fees for 2026, sent through proof of payment on the 03rd. To date (09 February a payment cannot be allocated to a students account), the day lectures start. Where is the Rector of the University of Pretoria? To the wonderful accounts clerks / managers, that I have called and e-mailed more than 20 times this week, to which they have blatantly ignored (Senzo Khumalo, Lesibe Madire, Rose Malinga, Komane Lehong, Refilwe Mogale), all of you thank you so much for using our university fees to pay your salaries and "ALL OF YOU IGNORING CALLS AND E-MAILS". SAYS ALOT ABOUT YOUR UNIVERSITY CULTURE AND MORALS AND VALUES. I WOULD REALLY LOVE TO SPEAK TO ONE OF YOU . It's SHOCKING in todays day and age when an EFT is done it takes max 2 days to reflect, but instead my daughter had to miss first day of lectures thanks to your competent staff. This is the WORST SERVICE EVER FOR A SOUTH AFRICAN UNIVERSITY.