1 reviews | Active since May 2020
Poor service
Absolutely at my wits end and feel so helpless. I've tried emailing them, I've tried sending messages to their social media and tried phoning them with no success. Registration ends in less than 2 weeks time and I can't even prepare because I can't get onto the student portal that has information such as when classes start, what textbooks are needed, etc and when I phone as a part time student, I get nowhere. Today I was told by someone at the uj call center that they would send me an email for things to try and unsurprisingly I got no email.
My second issue is as a student registered for part time, it seems uj can't be bothered to cater for part time students and I say this because I can't get off work just to get a student card and again people at the uj call center couldn't be less bothered, because I was told you have to come to campus. Like do you people not realize why there is people that want to study part time?
If this was a normal business I would have taken my business elsewhere, about to pay massive sums in fees and they can't be bothered to help and assist students not on campus.
