No response concerning my refund

I am utterly disgusted by the way my former institution is treating me as their graduate. I was once proud to be a graduate of The University of Johannesburg but now I am just highly disappointed. I have been trying to apply for a refund for three weeks now and until today I have not gotten any response from them. My calls have been ignored as well as my emails. Below are the names, numbers and email address of the individuals I was told to contact by the Student Finance department **********

Brenda Buys - ********** , ********** Reginald Mbele - ********** , ********** Yolanda Trican - ********** Mzwakhe Matukane - **********

The University of Johannesburg keeps taking off interest from the money in my student account, and this is unacceptable! I was not even notified of the available funds in the account. If I did not decide to check my account randomly I would never have known.

I AM HIGHLY FRUSTRATED, HIGHLY DISAPPOINTED AND HIGHLY DISGUSTED IN THE UNIVERSITY OF JOHANNESBURG!!!