NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About University of Fort Hare
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Hellopeter has tracked University of Fort Hare across 8 reviews. University of Fort Hare hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used University of Fort Hare? Write a review to help others decide.
Recent reviews (2)
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Share Your Experience1 reviews | Active since Feb 2025
University Not Responding Despite Outstanding Balance Being Settled
I am seeking assistance regarding an ongoing issue with the University of Fort Hare that has prevented me from obtaining my qualification. After graduating, I was informed that I had an outstanding balance on my student account. This came as a surprise, as my studies were funded. I contacted the university on several occasions to request clarity on how this debt had arisen. After some time, I was advised that the matter would be corrected. However, only R500 was reversed, and the remaining balance was left on my account without a clear explanation. Earlier this year, I decided to pay the outstanding amount in full so that I could finally obtain my qualification. I also completed an affidavit authorising someone to collect my certificate on my behalf. Instead of processing my request, I received an email stating that I still had an outstanding balance. I immediately responded, providing proof that the account had been settled and that my student portal reflects a zero balance. Since then, I have sent numerous follow-up emails and attempted to make contact, but I have received no response from the university. This lack of communication has delayed my ability to access my qualification and has placed me in a very difficult position, particularly as I live far from the university and cannot easily resolve the matter in person. I kindly ask the University of Fort Hare to investigate this issue urgently, respond to my correspondence, and assist me in obtaining my qualification. I would greatly appreciate any assistance in bringing this matter to a resolution.
1 reviews | Active since Feb 2025
University Not Responding Despite Outstanding Balance Being Settled
I am seeking assistance regarding an ongoing issue with the University of Fort Hare that has prevented me from obtaining my qualification. After graduating, I was informed that I had an outstanding balance on my student account. This came as a surprise, as my studies were funded. I contacted the university on several occasions to request clarity on how this debt had arisen. After some time, I was advised that the matter would be corrected. However, only R500 was reversed, and the remaining balance was left on my account without a clear explanation. Earlier this year, I decided to pay the outstanding amount in full so that I could finally obtain my qualification. I also completed an affidavit authorising someone to collect my certificate on my behalf. Instead of processing my request, I received an email stating that I still had an outstanding balance. I immediately responded, providing proof that the account had been settled and that my student portal reflects a zero balance. Since then, I have sent numerous follow-up emails and attempted to make contact, but I have received no response from the university. This lack of communication has delayed my ability to access my qualification and has placed me in a very difficult position, particularly as I live far from the university and cannot easily resolve the matter in person. I kindly ask the University of Fort Hare to investigate this issue urgently, respond to my correspondence, and assist me in obtaining my qualification. I would greatly appreciate any assistance in bringing this matter to a resolution.
1 reviews | Active since Jun 2019
No helpdesk or professional communicationðŸ˜ðŸ˜ðŸ˜
My child registered and we pay R3500 registration fee but then there was exclusion couldn't contue with registration. We have sent numerous email requesting refund but with no luck. The only response we receive is that proof of account was duplicated of which it was their system. There's no way that we were going to upload 204 documents within minutes. We sent email requesting them to cancel the refund process so we can start a new one. No response no assistance, no answer when we call. I am glad my child got space somewhere else. This University is a ****merðŸ˜ðŸ˜ðŸ˜. I wonder what are they teaching our kids as they do not have communication and customer services.
1 reviews | Active since Jun 2019
No helpdesk or professional communicationðŸ˜ðŸ˜ðŸ˜
My child registered and we pay R3500 registration fee but then there was exclusion couldn't contue with registration. We have sent numerous email requesting refund but with no luck. The only response we receive is that proof of account was duplicated of which it was their system. There's no way that we were going to upload 204 documents within minutes. We sent email requesting them to cancel the refund process so we can start a new one. No response no assistance, no answer when we call. I am glad my child got space somewhere else. This University is a ****merðŸ˜ðŸ˜ðŸ˜. I wonder what are they teaching our kids as they do not have communication and customer services.