Lancet

I am writing regarding my outstanding account relating to blood tests I had done in September last year for Dr Megan. At the time, I made an arrangement with (Mabele Aphane) Lancet to pay R500 per month, which was agreed upon. I have been complying with this arrangement and have made two payments to date. I have also been sending proof of payment every month as required. However, on Friday, I received a telephone call from a company informing me that my account had apparently been handed over for collection. I am extremely concerned and confused as to why this has happened when I have an agreed payment arrangement in place and have been making payments towards the account. I therefore require Lancet to urgently provide me with: