Universal Kitchens - Terrible kitchen installation, terrible customer Service - Use them at your peril!

The worst customer service, and even worst kitchen installation. I paid in full for a brand new kitchen, as per recommendation to get a discount. They were supposed to install 21 days from date of payment, and it was going to take 2 weeks for the turnkey installation, including removing old kitchen. Once they got my money, they disappeared! I finally got hold of Clinton, the owner, and he had a million stories and wanted me to basically redo the design and pay more. They started 3 months late, and it took them a further 2 months for the installation (so my family and I had no kitchen for an extra 6 weeks)... and when they finally finished, the snag list was ignored... Butler sink incorrectly installed, some of their cupboards had bubbles, left holes in my ceiling, and on and on. To make matters worse, cupboards started falling out a couple of months later, and a few are still falling out. A year later I'm still being given the run around, and finally decided to go the legal route. They are still stalling, even when there is a legal case. So this company is the worst, full of a bunch of *****. I hope I didn't get treated this way because I'm a black female, but the way Clinton and team treated me, I wouldn't be surprised. My money was good for them but they didn't care to deliver. They are nothing but ****s! I've never been so disappointed.