DM
Dudu M
1 reviews | Active since Mar 2021
15 Mar 2021, 11:42
Worst medical admistrators with intsika
They are the worst medical aid admistrators along with intsika medical aid scheme. Giving me a runaround in paying my bill
Helpful (0)
Replies (3)0
Replies (3)
Universal Healthcare Administrators's replyOfficial
15 Mar 2021, 11:48Good day Dudu
Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The Universal Healthcare customer experience team
Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The Universal Healthcare customer experience team
Universal Healthcare Administrators's reply15 Mar 2021, 11:48
Official
Good day Dudu
Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The Universal Healthcare customer experience team
Thank you for bringing this matter to our attention. Please give us the opportunity to look into this matter and we will revert with an update for you within one business day.
Kind regards
The Universal Healthcare customer experience team
DM
Dudu M's updateReviewer Update
15 Mar 2021, 14:31Trust "the so called experienced team" to give feedback. I spoke to their team member at 10h39 and he said he would get back to me after few minutes its 14h28 still no feedback. Then after receiving this complaint 11h58 i got a call. They promised to get back to me its 14h30.universal staff is useless. People should not go for medical aids that are admistrated by them
.
.
DM
Dudu M's update15 Mar 2021, 14:31
Reviewer Update
Trust "the so called experienced team" to give feedback. I spoke to their team member at 10h39 and he said he would get back to me after few minutes its 14h28 still no feedback. Then after receiving this complaint 11h58 i got a call. They promised to get back to me its 14h30.universal staff is useless. People should not go for medical aids that are admistrated by them
.
.
Universal Healthcare Administrators's replyOfficial
15 Mar 2021, 14:37Dear Dudu
Please be advised that we have obtained signoff from the fund manager, and the claim is on our system in processing to pay the provider on next week's cheque run.
Kind regards
The Universal Healthcare customer experience team
Please be advised that we have obtained signoff from the fund manager, and the claim is on our system in processing to pay the provider on next week's cheque run.
Kind regards
The Universal Healthcare customer experience team
Universal Healthcare Administrators's reply15 Mar 2021, 14:37
Official
Dear Dudu
Please be advised that we have obtained signoff from the fund manager, and the claim is on our system in processing to pay the provider on next week's cheque run.
Kind regards
The Universal Healthcare customer experience team
Please be advised that we have obtained signoff from the fund manager, and the claim is on our system in processing to pay the provider on next week's cheque run.
Kind regards
The Universal Healthcare customer experience team