PM
Phumezile M
1 reviews | Active since Dec 2019
17 Aug 2025, 19:12
Worse service I have ever experienced .
Universal medical aid has the worse service ever, I sent a quotation for dentistry work on the 07 July 2025 , it is 7 weeks later and I call atleast 3 times a week to follow up, no one can help me . They keep on sending me from pillar to post telling me that the matter is escalated, meanwhile I have funds to cover this procedure. I am very disappointed about their service .
Helpful (0)
Replies (1)0
Replies (1)
Universal Healthcare Administrators's replyOfficial
18 Aug 2025, 09:18Dear Phumezile
We sincerely apologise for your recent experience. We understand how frustrating this must be for you. A consultant will contact you as soon as possible.
Kind regards,
The Universal Healthcare Customer Experience Team
We sincerely apologise for your recent experience. We understand how frustrating this must be for you. A consultant will contact you as soon as possible.
Kind regards,
The Universal Healthcare Customer Experience Team
Universal Healthcare Administrators's reply18 Aug 2025, 09:18
Official
Dear Phumezile
We sincerely apologise for your recent experience. We understand how frustrating this must be for you. A consultant will contact you as soon as possible.
Kind regards,
The Universal Healthcare Customer Experience Team
We sincerely apologise for your recent experience. We understand how frustrating this must be for you. A consultant will contact you as soon as possible.
Kind regards,
The Universal Healthcare Customer Experience Team