VERY VERY POOR TO NO SERVICE

Attention OMSMAF Administrator Member Number : ***

I have an inquiry : MEMBER CLAIM DISPUTE

Can some manager call me asap regarding claims not being paid and rejected even if pre auth was phoned

and medicine was previously approved for a year.

I have spend hours on the phone holding and waiting for useless info or just a shrug off

You claim all phone calls are recorded so i want some to listen to all calls and hear what service was provided

and approved with out supply of auth number or emails as promised.

I was just holding on the line for 85min on the general enquiry number without any answer

This is costing valuable money airtime and a lot of stress for people how are already under huge medical stress.

Yours Sincerely JOSIAS DE KOCK