JK
Jimmy K

1 reviews | Active since Jul 2021

30 Jul 2021, 09:41

Very bad staffing

Vaccination in Pretoria North Community Hall is a disaster due to staff. Their staff are not good in communicating with the people. They can't even organise the queuing.

0
Replies (2)
Universal Healthcare Administrators
Universal Healthcare Administrators's reply30 Jul 2021, 12:14
Official
Dear Jimmy

Thank you for bringing this matter to our attention. We were most concerned to receive your message. A consultant will be in touch to assist you.

Kind regards
The Universal Healthcare customer experience team
Universal Healthcare Administrators
Universal Healthcare Administrators's reply30 Jul 2021, 12:38
Official
Dear Jimmy 

Please be advised that you would need to lay a complaint with the Community Hall as none of the schemes administered by Universal is involved in the vaccination process, it is a government initiative.

Kind regards
The Universal Healthcare customer experience team