Universal Healthcare Administrarors

I have a medical with Universal, CompCare, MuMed option. Last year they increased my premium with R700.00 without notifying of an increase or a change in medical plans. This year they increased my premium with R1200.00 again without notice. I contacted the admin department three times and received a promise of phone back. It is now a week and they have just gone silent. I advise members to start sending e-mails as from 1 November daily to inquire the increase and options. If possible avoid them totally.