Universal Death Trap

Went to hospital Saturday 27th and was attended in casualty. I was given a script for medication and went to the hospital Pharmacy they said I don't have funds, I also went to another pharmacy where they also said I do not have funds. This is the second trying to use the medical aid and it's impossible that the funds are depleted. I was told to email the script Ref CRMREF: *** and my prescription will be approved, when I called back the lady said she can't see the claim. Its 3 days now I am still in pain and no one is willing to assist.