TW
Tenille W
1 reviews | Active since Jul 2020
03 May 2022, 12:41
POOR SERVICE
I have been trying to add my daughter to my existing medical aid and to date no 1 assisted me. i have been calling to the call center but it seems whenever they try to put me through to Old Mutual then my call gets dropped. Poor service and im a staff member also to date have not received a medical aid card WHAT IF SOMETHING HAPPENS TO MY DAUGHTER THEN SHE WONT BE COVERED
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Universal Healthcare Administrators's replyOfficial
03 May 2022, 12:46Dear Tenille
Thank you for bringing this to our attention, we sincerely apologise for any inconvenience caused. A consultant will be in touch to assist you.
Kind regards
The Universal Healthcare customer experience team
Thank you for bringing this to our attention, we sincerely apologise for any inconvenience caused. A consultant will be in touch to assist you.
Kind regards
The Universal Healthcare customer experience team
Universal Healthcare Administrators's reply03 May 2022, 12:46
Official
Dear Tenille
Thank you for bringing this to our attention, we sincerely apologise for any inconvenience caused. A consultant will be in touch to assist you.
Kind regards
The Universal Healthcare customer experience team
Thank you for bringing this to our attention, we sincerely apologise for any inconvenience caused. A consultant will be in touch to assist you.
Kind regards
The Universal Healthcare customer experience team