*********** Medical Aid

Hi I'm a service provider and emailed a claim to OMSMAF for services rendered to a client in June 2020. The claim was rejected due to my services not being part of the member's plan. I sent motivation the the Mental Health Department and received authorization on 2/7/20 that my request for PMB benefits has been approved. I re-submitted the account in the format prescribed by them and up until today I'm still awaiting payment or feedback! I've emailed the Mental Health Department on various occasions, phoned the customer care line so many times and even left my contact details for a supervisor to contact me, but TO NO AVAIL!!!!!!!! I feel helpless and clueless!!!! Thank you