bR
boitumelo R

1 reviews | Active since Jun 2013

25 Mar 2021, 08:56

COMPLAIN

I CALLED YOUR CALL CENTER I FIRST SPOKE TO WENDY SHE SAID SHE WAS TRANSFERING ME TO AN AGENT TO ASSIST THEN I SPOKE TO LESEDI WHO COULD NOT ASSIST AND HE PUT ME BACK TO CALL CENTER I SPOKE TO PAULINE VERY RUDE AGENTS NONE OF THIS AGENTS COULD HELP I REALLY FIND IT SO IRRITATING AND SO RUDE THAT 3 AGENTS CANNOT HELP I WANT SOMEONE TO CALL ME AND ASSIST ME

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Replies (1)
Universal Healthcare Administrators
Universal Healthcare Administrators's reply25 Mar 2021, 10:40
Official
Good day Boitumelo 

Thank you for bringing this to our attention. A consultant will be in touch.

Kind regards
The Universal Healthcare customer experience team