bR
boitumelo R
1 reviews | Active since Jun 2013
03 Mar 2023, 13:43
COMPLAIN
I WOULD LIKE TO COMPLAIN ABOUT THE BAD SERVICE WE HAVE RECEIVED WE HAVE SENT THE DOCTORS BANKING DETAILS ON THE 23/07/2021 TO BE LOADED SO THAT THE DOCTOR CAN GET PAID AND TILL TODAY IT IS STILL NOT DONE, ON THE 25/01/2023 AN EMAIL WAS SENT TO ELIZABETH MNCUBE AND ALSO '***' AND TODAY IS SPOKE TO RICHARD WHO REFUSED TO EVEN GIVE A REF NO AND STILL THE DOCTORS BANKING DETAILS ARE NOT LOADED HE STARTED BY TELLING ME ELIZABETH IS NOT WORKING THERE ANYMORE THEN HE CAME AGAIN SAYING THAT ELIZABETH EMAILS ARE NOT WORKING EVEN HER PHONE I WANT SOMEONE TO FIX THIS MATTER BY CLOSE OF BUSINESS TODAY
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Universal Healthcare Administrators's replyOfficial
06 Mar 2023, 08:34Dear Boitumelo
We are so sorry to hear about your experience. Thank you for bringing it to our attention. A consultant will be in touch to address your concerns.
Kind regards
The Universal customer experience team
We are so sorry to hear about your experience. Thank you for bringing it to our attention. A consultant will be in touch to address your concerns.
Kind regards
The Universal customer experience team
Universal Healthcare Administrators's reply06 Mar 2023, 08:34
Official
Dear Boitumelo
We are so sorry to hear about your experience. Thank you for bringing it to our attention. A consultant will be in touch to address your concerns.
Kind regards
The Universal customer experience team
We are so sorry to hear about your experience. Thank you for bringing it to our attention. A consultant will be in touch to address your concerns.
Kind regards
The Universal customer experience team