JJ
Johanna J
1 reviews | Active since Jan 2015
08 Jun 2015, 06:30
claims not solved
Good day i was sending two claims for my medicalaid i paid a consultation and script in full they promised me 5 working daysto pay me back i am waiting now more then a month claims refrences *** and *** Tiger Brands 823100
Helpful (0)
Replies (1)0
Replies (1)
Universal Healthcare Administrators's replyOfficial
09 Jun 2015, 14:21Hello janelc,
Dear Ms de Jagger
Thank you for bringing your concerns to our attention so that we could address them. We apologise for the unacceptable service you have experienced and will contact you directly to rectify this matter as soon as possible.
Please rest assured that the wellbeing of the members we serve is of primary concern to us. We value all feedback that will enable us to improve our service delivery.
We hope that you will in future be able to experience the quality service delivery that we pride ourselves on at Universal Healthcare.
Yours in service
The Universal Healthcare Service Team
Dear Ms de Jagger
Thank you for bringing your concerns to our attention so that we could address them. We apologise for the unacceptable service you have experienced and will contact you directly to rectify this matter as soon as possible.
Please rest assured that the wellbeing of the members we serve is of primary concern to us. We value all feedback that will enable us to improve our service delivery.
We hope that you will in future be able to experience the quality service delivery that we pride ourselves on at Universal Healthcare.
Yours in service
The Universal Healthcare Service Team
Universal Healthcare Administrators's reply09 Jun 2015, 14:21
Official
Hello janelc,
Dear Ms de Jagger
Thank you for bringing your concerns to our attention so that we could address them. We apologise for the unacceptable service you have experienced and will contact you directly to rectify this matter as soon as possible.
Please rest assured that the wellbeing of the members we serve is of primary concern to us. We value all feedback that will enable us to improve our service delivery.
We hope that you will in future be able to experience the quality service delivery that we pride ourselves on at Universal Healthcare.
Yours in service
The Universal Healthcare Service Team
Dear Ms de Jagger
Thank you for bringing your concerns to our attention so that we could address them. We apologise for the unacceptable service you have experienced and will contact you directly to rectify this matter as soon as possible.
Please rest assured that the wellbeing of the members we serve is of primary concern to us. We value all feedback that will enable us to improve our service delivery.
We hope that you will in future be able to experience the quality service delivery that we pride ourselves on at Universal Healthcare.
Yours in service
The Universal Healthcare Service Team